Terms of service
1. Introduction
These Terms of Service ("Terms") govern your use of the cleaning services provided by Blissful Cleaning. By using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
2. Services
We offer professional cleaning services to residential and commercial clients. Our services include but are not limited to standard cleaning, deep cleaning, and move-in/move-out cleaning. The scope of services, pricing, and scheduling are determined through direct communication with you.
3. Service Booking and Cancellation
To book our services, you may contact us via our website, phone, or email. We require a valid payment method to secure your booking. You may cancel or reschedule appointments subject to our cancellation policy, as specified on our website or communicated to you directly.
4. Payments
You agree to pay for our services as specified in your booking. Payment can be made through the approved methods listed on our website or as arranged with us directly. Any additional charges incurred during the service will be billed separately.
5. Access and Preparation
You are responsible for providing access to your property at the scheduled time. You should remove any valuable or fragile items from areas to be cleaned. We reserve the right to refuse service if we deem the environment to be unsafe or unsuitable.
6. Satisfaction Guarantee
We aim to deliver high-quality cleaning services. If you are not satisfied with our services, please contact us after the cleaning session. We will address your concerns and, if necessary, re-clean the area in question at no extra cost.
7. Liability
While we take great care in delivering our services, we are not liable for any damage to property or belongings that are pre-existing or not properly secured during our service. We are not responsible for any injuries that occur on your premises during our service.
8. Privacy
We respect your privacy. Our data practices are outlined in our Privacy Policy, which can be found on our website.
9. Amendments
We reserve the right to amend these Terms at any time. Changes will be posted on our website or communicated directly to you. Your continued use of our services indicates your acceptance of these changes.
10. Termination
We may terminate the provision of services at any time without notice in the event of a violation of these Terms or for other reasons determined at our discretion.
11. Contact Us
If you have questions or concerns regarding these Terms, please contact us